FAQ

How will I receive my files?

After your purchase, on the confirmation page:

1. Once your payment goes through, you will be redirected to a purchase confirmation page:

Setting up Procreate

How to pick a canvas size

This is the question I get by far the most often... So much so, that I made a full video about it :)
You can check it out here: https://youtu.be/209K7V09pEM

Few tips for getting started

Other useful tips if you're new to Procreate:
https://youtu.be/E0IkRbE5Q6w

Other FAQs

How do I use the Salt Brush?

  • The salt brush is a really cool way to add white speckles in your color :)

  • The brush itself doesn't have any color, think of it more as a smudge tool than a brush.

  • Use it by dragging your pencil from a white or transparent surface onto your color.

How can I make the ends of my watercolor brushes 'pointy':

  • You can tweak the brushes to better suit your personal preferences, but keep in mind I'm not responsible for the results you get after playing with the brush settings.

  • To add pointier ends, double-tap on a brush and adjust the taper size option:

* You need an Apple Pencil for this to work properly *

How do I install & use...

Procreate Brushes:

  1. Locate the file(s) on your iPad (usually a zip file in your 'Files app)

  2. Tap on the file(s) to unzip

  3. Locate the file(s) with the extension .brushet and tap on it

  4. Next time you open Procreate, your brushes will be at the top of your brush list (might have to scroll up a bit to see them)

Check out this blog post for step by step instructions with images

Or watch the video tutorial: https://youtu.be/cGkD06c6HTo

Procreate Color Palette:

  1. Locate the file(s) on your iPad (usually a zip file in your 'Files app)

  2. Tap on the file(s) to unzip

  3. Locate the file(s) with the extension .swatches and tap on it

  4. Next time you open Procreate, your palettes will be at the bottom of your brush list

Check out this blog post for step by step instructions with images

Procreate Pre-Textured files & Templates:

  1. Locate the file(s) on your iPad (usually a zip file in your 'Files app)

  2. Tap on the file(s) to unzip

  3. Locate the file(s) with the extension .procreate and tap on it

  4. Next time you open Procreate, your file(s) will be at the top of your Gallery

Watch the process: https://youtu.be/gKkSbP7saQU

Splotches & Textures:

The color splotches and paper textures are meant to be imported and used as a quick way to add textures to an illustration.

A good example of what that could mean in terms of workflow:

https://youtu.be/2dtLwmuX7W4 (around 05:30)

2. Simply click on the download button to get your files!

3. Depending on the product you purchased and your Internet connection, this might take a while.

I recommend downloading your files directly on your iPad since sending them from your phone or computer might be tricky because of the file size.

4. Once your files are on your iPad (they will be located in the 'Files' app), follow the steps outlined in the next section to install and use your new drawing tools :)

In your purchase confirmation email:

1. You will also receive a confirmation email after your purchase. Keep in mind it might take a few minutes to get to you (and don't forget to check your spam folder!)

2. Simply click on the download button to get your files!

3. Depending on the product you purchased and your Internet connection, this might take a while.

I recommend downloading your files directly on your iPad since sending them from your phone or computer might be tricky because of the file size.

4. Once your files are on your iPad (they will be located in the 'Files' app), follow the steps outlined in the next section to install and use your new drawing tools :)

eGift Cards

How to use an eGift Card

After completing checkout, the customer will receive an email confirmation about the purchase. The gift card recipient will then get an email with the subject line "You just got a gift card from (customer name)". The unique gift card code appears in the email.

To redeem the card, simply select the "Redeem a gift card" option at checkout and enter your unique gift card code.

Note: If the price of the sale is worth more than the value of the card, you can pay for the remaining cost using your regular payment methods.

Refund

eGift Cards are non-refundable.

Can't find the answer to your question in the FAQ? Send me an email!